Is The Computer Repair Business Dead?
4842
Computers > Hardware
Mar 1, 2007
Joe Duchesne
Is The Computer Repair Business Dead?
Computer repairs are being done by computer novices at a higher rate than ever before. More and more people do their own computer repairs. Whether it is installing a hard drive or installing an operating system. Is the computer repair business dead?
The computer industry is evolving. It is always changing. In fact, if there is one thing that is sure in the computer repair industry it's that change is going to happen. Companies like Microsoft have gone out of their way to make their products as easy to use as possible. Where does that leave the computer repair business? What can you do to stay in business and be competitive?
Offer outstanding customer service. Look for different ways to package your services. Take the time to research your competition. What could you offer that no one else is offering? One area that matters to your customer is time. Are you in a position to guarantee fast computer repairs? Maybe a same day repair service? Think about how you can take care of your customer while they wait. You could create a comfortable waiting area for them with good reading material, free coffee, computers with internet access or something similar. Don't be afraid to get creative. Think outside the box.
Keep your prices reasonable without under or overcharging. When pricing your services, it is generally a good idea to go with the industry average for your area. If you offer something unusual like same day repairs, you could charge more money. On the other hand, if you charge the same as everyone else but get the computer repair done quickly, this can easily result in an increase in business.
Don't overcharge for computer parts. Most customers are price savvy. If you are charging a premium for the computer parts you install over what other places are charging, you will most likely find your customer base dwindling. Here again, the industry average is your friend. Find out what your competitors are charging for general computer parts and look to stick around that. Getting known as the most expensive place in town won't exactly help business.
Whatever you do, treat your customer with respect and you'll have more business than you can handle. Is the computer repair business dead? I don't think so. It's simply evolving.
The computer industry is evolving. It is always changing. In fact, if there is one thing that is sure in the computer repair industry it's that change is going to happen. Companies like Microsoft have gone out of their way to make their products as easy to use as possible. Where does that leave the computer repair business? What can you do to stay in business and be competitive?
Offer outstanding customer service. Look for different ways to package your services. Take the time to research your competition. What could you offer that no one else is offering? One area that matters to your customer is time. Are you in a position to guarantee fast computer repairs? Maybe a same day repair service? Think about how you can take care of your customer while they wait. You could create a comfortable waiting area for them with good reading material, free coffee, computers with internet access or something similar. Don't be afraid to get creative. Think outside the box.
Keep your prices reasonable without under or overcharging. When pricing your services, it is generally a good idea to go with the industry average for your area. If you offer something unusual like same day repairs, you could charge more money. On the other hand, if you charge the same as everyone else but get the computer repair done quickly, this can easily result in an increase in business.
Don't overcharge for computer parts. Most customers are price savvy. If you are charging a premium for the computer parts you install over what other places are charging, you will most likely find your customer base dwindling. Here again, the industry average is your friend. Find out what your competitors are charging for general computer parts and look to stick around that. Getting known as the most expensive place in town won't exactly help business.
Whatever you do, treat your customer with respect and you'll have more business than you can handle. Is the computer repair business dead? I don't think so. It's simply evolving.
Article Source: http://www.articlerich.com
Joe Duchesne is webmaster of www.greatcomputerinfo.com specializing in computer repair topics including computer repair business topics. Reprint freely but keep the live link in this resource box.
Write a Review
Add to My Favorite
Refer it to Friend
Report Article
Other links owned by this user
There is a lot to know if you plan on repairing computers r a living. Even if you simply plan on moonlighting with a computer repair business, the amount of inrmation you are expected to know can be daunting. Computer repair classes may make sense
Category:
Your have a computer repair that needs to get done right away. You are ready to take it anywhere. Question is, where should you take it? Does it really matter where you take it? I would suggest that it does. Here are some things you may have not
Category:
Computer repairs are being done by computer novices at a higher rate than ever before. More and more people do their own computer repairs. Whether it is installing a hard drive or installing an operating system. Is the computer repair business
Category:
The domain name registration process can be confusing to first time buyers. There are a number of terms to worry about. Hopefully, with the information below, you'll be able to successfully register domain names while avoiding the pain that can
Category:
Other links at Computers > Hardware
There are many kinds of external drives with different uses. This article aims to provide you information on buying the best external hard drives available
Category:
With technological advances, existing electronic components are bound to get outdated. Coping with outdated parts can be a problem.
Category:
Copyright 2006 Titus Hoskins The notebook computer is coming of age. For the first time in history, notebooks or laptops are out-selling their bigger cousins, desktop computers. The rise in popularity of the notebook computer
Category:
An Easy Performance Enhancement If you?re using the NTFS filing protocol on your system, instead of FAT32, you can get a bit more speed by disabling Windows? Indexing. The downside to this is that searching your drive for a specific file
Category:
With many IT departments operating in down-sized environments as well as under-staffed employees being fored to manage an exeptional amount of mission-ritial server room equipment than what they an handle; the ability to remotely monitor and repair
Category:
Site Sponsor
Directory Statistics
Articles: 68228
Categories: 501
Yahoo Entertainment
