Business Relationships - Promises are for Keeping
4627
Self Improvement > Relationship Building
Mar 1, 2007
Martin Haworth
Business Relationships - Promises are for Keeping
It's a small thing, but it is so vital. In your business relationships, forgetting little things promised, causes erosion of trust and belief in you and all you stand for.
And ultimately, those little things add up to a lot for your people. And that affects you and in the end, your business success.
Integrity is very important to me, and I try hard to 'do unto others as I would wish them do unto me'. It hasn't always worked that way for me though.
There have been times in my previous career - times that I can remember vividly even now - when promises were not kept, things were borrowed, never to be returned and where I was not on the best end of wheeling and dealing that are part of corporate politics.
For me, creating honourable relationships with my people has always been important. It is a two-way street. Once when my wife was very ill, my management team told me not to come in, despite it being a very busy time.
I told them, thank-you, and I would come and go, in the comfort that they thought enough of me; of us; to tell me to do that.
I didn't need to ask, but what they said to me at that time came from an environment of fairness, honesty and trust had grown over time. They knew that if it had been them, I would have offered the same.
It was as if, as Steven Covey says, in 'The Seven Habits of Highly Effective People', I had enough credit in my 'emotional bank account' to tide me over.
I'd never realised that I had that credit, but looking back, my standards and values were daily deposits, gained partly from keeping promises when I made them. You get back what you give out.
There's no better time to start than right now.
And ultimately, those little things add up to a lot for your people. And that affects you and in the end, your business success.
Integrity is very important to me, and I try hard to 'do unto others as I would wish them do unto me'. It hasn't always worked that way for me though.
There have been times in my previous career - times that I can remember vividly even now - when promises were not kept, things were borrowed, never to be returned and where I was not on the best end of wheeling and dealing that are part of corporate politics.
For me, creating honourable relationships with my people has always been important. It is a two-way street. Once when my wife was very ill, my management team told me not to come in, despite it being a very busy time.
I told them, thank-you, and I would come and go, in the comfort that they thought enough of me; of us; to tell me to do that.
I didn't need to ask, but what they said to me at that time came from an environment of fairness, honesty and trust had grown over time. They knew that if it had been them, I would have offered the same.
It was as if, as Steven Covey says, in 'The Seven Habits of Highly Effective People', I had enough credit in my 'emotional bank account' to tide me over.
I'd never realised that I had that credit, but looking back, my standards and values were daily deposits, gained partly from keeping promises when I made them. You get back what you give out.
There's no better time to start than right now.
Article Source: http://www.articlerich.com
?2006 Martin Haworth is a Management Coach. He has more at his website, Coaching Businesses to Success. Martin recommends CBMall for the best in online information.
Write a Review
Add to My Favorite
Refer it to Friend
Report Article
Other links owned by this user
Whilst 'early' retirement might sound wonderful, many people would not wish to be pensioned off quite that easily. In fact, worthwhile work in a stretching, yet enjoyable environment is probably much more likely to keep you feeling young,
Category:
For eetings to consistently deliver the required perforance and hence outputs, it is critical to have a prepared counication process in advance of the eeting. This enables participants to be aware and where appropriate prepare for the
Category:
It's a small thing, but it is so vital. In your business relationships, forgetting little things promised, causes erosion of trust and belief in you and all you stand for. And ultimately, those little things add up to a lot for your
Category:
As the years go by, when the kids grow up and leave (if you're lucky!), you will, inevitably, start thinking about retirement and the great value having a good number of years to enjoy the autumn of your lives and your family around
Category:
It's a great idea to get yourself ready for retirement and there is no better time to start than as early as possible. This, of course, helps you plan to have enough funds set aside for the future. Whilst children set the scene for your
Category:
In an ideal world, we would never have crises. Yet in the real world we do. Managing crisis is quite a challenge, so here are some thoughts on how to make it work best for you. Crisis management is about focus, pure and
Category:
Meetings are valuable components of organisations. Yet ey need process, discipline and leadership/facilitation to work best. Here are some indicators to watch out for to highlight where ings may be going wrong. 1. No Agenda When
Category:
If you think ahead and plan, many nightmare, panic and chaos situations can be overcome. By ensuring that you have a great group of people around you, there will be more to fall back on when the going gets h - because that, as they say, when the
Category:
Feedback is a gift ? when done properly. The very word strikes fear into the hearts of millions of workers every day, because the only time they get feedback is when it is rolled by a manager who wants to criticise ? yet put a bit of positive spin on
Category:
Is it easier to have a bunch of people that are brand new to a team, or one that you mould from those you inherit? In my business life I only had the latter. An existing group of employees, in each business who I had to work with, from each
Category:
Whatever you are doing - STOP! - whenever you engage with someone in conversation. Ignore pagers. Put off interruptions. At the very least make sure that you 'honour' the space that you have when you are in any sort of one-to-one with someone
Category:
Every day, ryone can make the world a better place. It's simple; it's quick and it is free. All it requires is a recipe containing you (yes, that's YOU!), awareness and a natural disposition to be brave enough, to change the day of
Category:
Building relationships with your people is the most valuable action you can take. This week, make the time to get to know your people better. Create spaces in your diary to have some conversations with them which will build
Category:
You start off alone. Be it as a solo business owner or a manager looking after a part of a larger business. It gets busier, you get distracted from what you want to do, because there's only one of you and you've only got one pair of
Category:
Other links at Self Improvement > Relationship Building
Women do you ever feel that your boyfriend doesn?t know you enough???? Especially now you have been seeing one another for the last 3 years and daily you say, ?Love you? and his reply is ?love you to babe? but at this point in the
Category:
Building relationships with your people is the most valuable action you can take. This week, make the time to get to know your people better. Create spaces in your diary to have some conversations with them which will build
Category:
It's a small thing, but it is so vital. In your business relationships, forgetting little things promised, causes erosion of trust and belief in you and all you stand for. And ultimately, those little things add up to a lot for your
Category:
Site Sponsor
Directory Statistics
Articles: 68228
Categories: 501
Yahoo Entertainment
