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Copyright ? Michael Hehn, Online-Profit-4-You Customer service is important on eBay. Buyers rate their satisfaction with sellers, and your rating can make a difference on whether potential customers are willing to buy from...More

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Date Added: Mar 1, 2007 Hits: 0 Rating: 0.00 Votes: 0

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52. How To Walk The Floor And Talk To Customers

This may seem a strange topic to introduce. Yet, it is the most under-used skill by many retail managers, but one of the most important roles in their supervision. 1. You Are the Maitre of Your Business Your role is take that...More

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Date Added: Mar 1, 2007 Hits: 0 Rating: 0.00 Votes: 0

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53. Hunters and Gatherers - Are You Serving Both Their Needs?

The University of Exeter in the United Kingdom recently published research financed by Barclays Bank, which has implicatis for everye who is serving the general populati. This research shows that csumers shop establishments based...More

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Date Added: Mar 1, 2007 Hits: 0 Rating: 0.00 Votes: 0

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54. Provide a Customer Experience, but What Do They Really Want?

The move towards global businesses and particularly John Stanley?s global retailing may excite business people, but the challenge is in providing what the customer really wants, not what you think they want. Let me give you two examples....More

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Date Added: Mar 1, 2007 Hits: 0 Rating: 0.00 Votes: 0

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55. Awesome Customer Service Requires a Three Pronged Attack

The perception in the marketplace, according to research, is that customer service is declining. Whether r expectations have increased or services have declined over the last few years is debatable. The fact is, perception is truth, in the...More

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56. Make Customers Come Back - Winning Customer Retention Strategies

Customer Retention marketing is a tactically-driven strategy to keep relationships with customers going and customer interest. This strategy relies on the study of customer behavior. Here are the basic tenets of a marketer that seeks to...More

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Date Added: Mar 1, 2007 Hits: 0 Rating: 0.00 Votes: 0

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57. Are You Resentful of Your Clients?

That might sound like a strange question, but hear me out. You may have a case of Client Resentment Disease. If you are not being paid what you deserve, you will feel resentful each time a client does something - even a little ?off? - like...More

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Date Added: Mar 1, 2007 Hits: 0 Rating: 0.00 Votes: 0

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58. Can Three Words In Webster's Dictionary Be The Key To Customer Loyalty?

Are you concerned about customer loyalty? Are your customers so loyal that they wll stck wth you through hell and hgh water? And f not, you really need to queston how you can create a customer relatonshp that?s so gluey, that you never go bluey...More

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Date Added: Mar 1, 2007 Hits: 0 Rating: 0.00 Votes: 0

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59. How To Deal With A Difficult Customer

Providing good customer service to a difficult customer or client can feel like walking a diplomatic tightrope. But if you handle a customer's complaint the right way, you can turn the situation around and even turn that person into a loyal customer. Here...More

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60. Enthusiasm, Energy and Success Are Critical Keys For Providing Excellent Customer Servi

Date Added: Apr 18, 2007 Hits: 0 Rating: 0.00 Votes: 0

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No great success is ever attained in life without the surmounting of obstacles. In every life there are challenges. Some people view challenges as problems, others view them as opportunities....More

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