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All too often we think ?we know what is best for our business? when in fact we do not know if the customer agrees with us or not! The good news is that most business operators are keen to gather new information ? but the bad news is that many will never...More

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Date Added: Mar 1, 2007 Hits: 0 Rating: 0.00 Votes: 0

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The True Function of Any Successful Business is to Sell People Precisely What They Want To Buy" - Bob Serling I suppose the above seems rather obvious. After all, no customers, no business, right? But if the failure rate of businesses...More

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Date Added: Mar 1, 2007 Hits: 0 Rating: 0.00 Votes: 0

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Several reasons can make a business. Some of these reasons may be subtle and superficial; but in spite of their seemingly harmless effects, they can make your business prosper even without spending a single cent. On the other hand, some...More

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Date Added: Mar 1, 2007 Hits: 0 Rating: 0.00 Votes: 0

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It happens fairly often. About one customer in 50 steals from me. But I'm not alone. Virtually every person I know who sells information products says they have the same experience. No matter how good your product, no matter...More

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Date Added: Mar 1, 2007 Hits: 0 Rating: 0.00 Votes: 0

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Copyright 2006 Marketing Maven An easy thing to forget in the midst of our frenzied lives is the simple act of saying "thank you." Who has the time to slow down for such old-fashioned pleasantries? And yet, by incorporating a thank-you...More

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Date Added: Mar 1, 2007 Hits: 0 Rating: 0.00 Votes: 0

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Recently we asked which was more important: new customer growth or repeat business? The answer depends on your business goals. If you want fast-paced quantum growth, you should concentrate energy on adding new customers. But if your goals...More

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Date Added: Mar 1, 2007 Hits: 0 Rating: 0.00 Votes: 0

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Customer satisfaction isn't one single act, but a group of actions that work together to make their experience a pleasant and satisfying experience. You've probably eaten at a restaurant where the food was wonderful, but the service slow and...More

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Date Added: Mar 1, 2007 Hits: 0 Rating: 0.00 Votes: 0

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Have you ever thought about how much rudeness may be affecting your bottom line? What is the cost to your company when you or the people who represent you lack proper manners? Do you know how many clients are turned off by employees who would rather...More

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Date Added: Mar 1, 2007 Hits: 0 Rating: 0.00 Votes: 0

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A day in the life of a business person can be filled with joy and satisfaction or it can be frustrating and stressful. When things go wrong, some people lose control. Holding emotions in check and reacting professionally under fire are not always easy....More

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Date Added: Mar 1, 2007 Hits: 0 Rating: 0.00 Votes: 0

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With the increased hasis on health and safety in UK, loyers are now turning their attention towards the various health and safety training programs for their loyees. Employees are provided with free health and safety training programs by the...More

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Date Added: Mar 1, 2007 Hits: 0 Rating: 0.00 Votes: 0

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