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Requests for returns and refunds are one of the most damaging aspects in the profits of any direct marketing business. You waste a good deal of your time, efforts and funding on these two courtesies.
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Date Added: Mar 1, 2008 Hits: 0 Rating: 0.00 Votes: 0
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Whatever happened to the concept of customer loyalty?
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Date Added: Mar 2, 2008 Hits: 0 Rating: 0.00 Votes: 0
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While high levels of customer satisfaction typically lead to company growth, it is not always the case that business growth leads to satisfied customers. In many cases, the opposite is true.
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Date Added: Feb 10, 2008 Hits: 0 Rating: 0.00 Votes: 0
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